EcoFlow DELTA 2 Max Solar Generator EFDELTA2Max-US

EcoFlow DELTA 2 Max Solar Generator EFDELTA2Max-US

Product Description

Introducing the brand-new EcoFlow DELTA 2 Max Portable Power Station, a state-of-the-art portable power solution for off-grid adventures and home backup power.

The DELTA 2 Max is like the DELTA 2 on steroids. With a massive 2400Wh battery capacity, it can provide enormously reliable and convenient power for all your electronic devices, appliances, and tools. You can even run some appliances, including refrigerators, power tools, TVs, and even electric vehicles up to 3400W using X-Boost mode.

• Expandable capacity - 2-6kWh expandable capacity to fit your energy storage needs. Add up to two DELTA 2 Max Smart Extra Batteries to hit a capacity of 6144Wh. Ideal for home backup, RVing, outdoors or even everyday use.
• Built to last 6× longer - Get 10 years of daily use until hitting 80% of its original capacity. That’s down to its LFP battery chemistry giving you 3000+ cycles.
• Huge AC output - With X-Boost mode get up to 3400W output power to run 99% of home appliances. Power 15 devices at once including 6 AC outlets.
• Fastest recharging - World's fastest AC recharging and X-Stream dual AC+Solar charging speeds. Up to 1000W solar input to charge in as fast as 2.3 hours.
• Capture more energy - 99% MPPT efficiency maximizes solar generation anytime.
• Customized in-app energy management - Prioritize solar or AC charging, view input and output power, battery levels and more.
• 5-Year warranty}

Features

• More Outlets Than You Could Ever Use: The DELTA 2 Max has a multitude of outlets, including 6 AC outlets, 2 USB-A ports, 2 USB-C ports, and a 12V car port, allowing you to power all kinds of devices simultaneously. Plus, with X-Boost proprietary technology, run appliances with an output of up to 3400W, all while still preventing overloading and overheating.
• Good To Use Every Day For 10 Years - Really: Using the same chemical makeup as Tesla batteries, the DELTA 2 Max Portable Power Station gives you 3000 complete cycles of use until it's down to 80% capacity. That's 6 times more than the industry average of 500.
• State-of-the-Art Safety Features: It also comes equipped with advanced safety features, including overcurrent, overvoltage, and over-temperature protection, ensuring that all your devices remain safe while in use

Extremely Fast Recharging

With the DELTA 2 Max, you can recharge multiple ways, all of which can be done in 2.3 hours or less.

• Industry's Fastest AC Recharging: Charge 0-80% in 68 min (1.1 hour).
• Industry's Fastest AC + Solar Recharging: Charge to 80% in 43 minutes and be fully charged in about 1 hour.
• Harness Clean Solar Energy For Fast Charging: Fully charge with up to 1000W solar input in only 2.3 hours.
• Huge Expandable Capacity from 2048Wh to 6144Wh: Add on a DELTA 2 Max Smart Battery to double your capacity to 4096Wh, or triple it to 6144Wh with three batteries.

Customize and Monitor Your Power With the EcoFlow App

• Save more on electricity bills: Prioritize solar energy via the EcoFlow app when using AC + solar dual charging. Starts and ends at anytime you want to save energy bills by avoiding peak rates.
• Experience peace of mind during power outages: Use the AC Always On Mode, even during a power outage or after the grid power is back up, to keep your appliances powered. You can adjust energy sources to fit your needs: backup power reserve or energy savings.
• Lower battery power reminder: Receive a notification from your EcoFlow app when the battery runs low.

Specifications

Input

Output

Battery

Environmental Operating Temperature

5-Year Warranty

Unlock an extended 5-year warranty for a worry-free experience.

What's In The Box

• 1 x EcoFlow DELTA 2 Max Portable Power Station
• 1 x AC Charging Cable
• 1 x Car Charging Cable
• 1 x DC5521 to DC5525 Cable
• 1 x User Manual
• 1 x App Quick-Start Guide
• 1 x Warranty Card

If you also purchase an EcoFlow solar panel to create a solar generator with the DELTA 2 Max, the solar to XT60 charging cable is included in solar panel package

Product Documents

EcoFlow DELTA 2 Max Manual

Shipping Cost

All products $200 and over are FREE Shipping. 

Products $199.99 and below will incur additional flat shipping rate of $15.

Free freight delivery is for CURBSIDE only. White glove delivery service, which is room of choice and assembly, will incur additional charge.  Please email us at info@eleganthomeusa.com for white glove delivery service options.

Order Confirmation

As soon as you place your order, you will receive a confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. After we receive your order, we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. If your product by chance is on back order or unavailable, we will void the pre-authorization and contact to you via e-mail.

Order Shipment

Products usually ship out within 1-3 business days via UPS, Fedex, or Freight Delivery depending on your items size. Due to the larger size of some our products, we do not offer express shipping options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at info@eleganthomeusa.com.   We ship only in the lower 48 states of the United States and cannot ship to Alaska, Hawaii, P.O. Boxes or military APO/FPO addresses at this time.

Estimated Time of Arrival

Once shipped, orders should arrive within 5-10 business days (does not include processing time or weekends).  If the expected delivery date for your order would fall outside of the advertised 5-10 business day time frame, our customer service team will reach out to you to confirm if you are OKAY with that date.

Covid 19 Notice

Due to Covid-19 there might be delays up to several additional business days for larger items and non-essentials.  This notice supersedes other notices herein.

Back-ordered Items

When you see "Est. Restock Date" just above the "Add to Cart" button that means that the item will be restocked in the warehouse on or about that date. Although we make every effort that all items shown on Water Adventure Pro are in stock or show the item as marked as "Backordered", occasionally an item may be ordered while being ordered by another shopper.  If an item is out of stock you will be contacted as soon as possible. You will have the option of waiting for the backordered item, splitting the shipment and having all the in-stock items sent immediately, choosing a replacement item or cancelling the backordered item all together.

Lost or Damaged Packages

Please inspect and check the packaging of your item(s) when they arrive for delivery. If you notice significant damages (especially signs of forklift damage), refuse delivery and contact us immediately, within 24 hours. If there are some minor damages, make note of this on the delivery slip before signing for delivery.

If you do not note damages on the delivery receipt or contact us within 24 hours after delivery, you are accepting the product condition as is and are not eligible for a return/refund/exchange. We cannot guarantee the manufacturer will cover any replacement parts for you if you do not contact us within 24 hours.

If your package arrives damaged, or if you are missing any items from your order, please call us immediately within 24 hours at (800) 961-6772. For your safety and records it is advisable to send us an email as a follow up to your call.  Your email should be sent from the email associated with your Water Adventure Pro online account.  We will take care of the problem as soon as possible. Please be sure to save your box and all packing materials in case an inspection or pickup is needed.

If the incorrect product arrives, or if the product you ordered is defective or damaged by the carrier, Elegant Home USA will cover the return shipping costs to ensure you get a replacement.

Freight Shipping

Large or heavy items typically ship within 1 to 3 business days. Freight delivery is typically 5-10 business days (Monday through Friday). Allow extra time for delivery to remote addresses. Free freight shipping is available to most physical addresses in the US. (Sorry, we do not ship to P.O. Boxes.) for curbside delivery
 
The freight carrier will contact you to schedule delivery. Someone will have to be on hand to meet the driver and sign for the package. The driver will lower the package to the ground and place it curbside at the end of your driveway. Placement of item on driveway, sidewalk or in the home and package material removal or unpacking is not provided but is at the discretion of the driver. Some items may be very large and heavy, so arrange to have additional people help you. Please keep the product packaging. You'll need it if you have to return your item.

The freight carrier will make attempts to contact you by your phone number on your order to schedule delivery. Please double check the phone number current. If they cannot reach you, or cannot arrange delivery, the item will have to be shipped back to us. If this happens, you will be responsible for return shipping fees and this amount will be deducted from the refunded amount.

Request to hold items prior to shipping is allowed.  Once the item is shipped, requesting for delayed shipping is prohibited and will result in item being shipped back to us.  You will be responsible for return shipping fees and this amount will be deducted from the refunded amount.

Delivery Notice

Elegant Home USA encourages customers to ALWAYS inspect packages before signing off on a delivery in case of damaged items.

RETURNS

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We have a 30-day return policy except for specific brands listed below. If 30 days (or other specified dates) have gone by since your purchase, we unfortunately can’t offer you a refund or exchange.

• For all HOMEY DESIGN items, returns and exchanges are allowed only within seven (7) days from the date of delivery. Damages caused from transit must be noted on delivery documentation BEFORE the freight carrier leaves. YOU MUST inspect all boxes for damages before signing release documents.  If damages are observed, refuse delivery and inform us via email right away.  If you do not inspect your merchandise at time of arrival, damages observed later will not be eligible for returns or exchanges.  Claims for defects or missing parts must be made within thirty (30) days of purchase date.  
• For all LEGION FURNITURE items, returns and exchanges are allowed only within seven (7) days from the date of delivery
• For all AVCON Outdoor Shower Enclosures, all sales are final and nonrefundable.  It is the sole responsibility of the customer to ensure compliance with all applicable local building codes.

Cancellations

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. 

Return Process

To be eligible for a return, you must email us at info@eleganthomeusa.com stating the reason for your return. You must receive a written RMA (return merchandise authorization) from us in order to begin the return and refund process.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase and an approved RMA (return merchandise authorization). Please do not send your purchase back to the manufacturer without contacting us FIRST as there is no way for us to track the return package.

Return Shipping Costs

Customers will be responsible for all return shipping charges for buyer remorse returns.   Customers will also be responsible for any re-consignment fees caused by customer error, unless otherwise stated on the product page.

If the incorrect product arrives, or if the product you ordered is defective or damaged by the carrier, Elegant Home USA will cover the return shipping costs to ensure you get a replacement.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return has been approved, shipped, received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Some items may be subject to a restocking fee up to 25%.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@eleganthomeusa.com.

Exchanges (if applicable)

Please inspect and check the packaging of your item(s) when they arrive for delivery. If you notice significant damage damages (especially signs of forklift damage), refuse delivery and contact us immediately within 24 hours. If there are some minor damages, make note of this on the delivery slip before signing for delivery.

If you do not note damages on the delivery receipt or contact us within 24 hours after delivery, you are accepting the product condition as is and are not eligible for a return/refund/exchange. We cannot guarantee the manufacturer will cover any replacement parts for you if you do not contact us within 24 hours.  

We only replace items if they are defective or damaged, and if you contact us within 24 hours after delivery . If you need to exchange it for the same item, send us an email at info@eleganthomeusa.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

✔️ Amazing Customer Service: We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person quickly. Give us a call, our phone reps are available M-F between the hours of 9am-5pm EST. As a small family-owned business, we're not like most companies who look at you as just an order number, you matter to us

✔️ Top Quality Products: We are authorized dealers for every brand we sell on our site. We ONLY work with the best in the industry, ensuring you are creating an elegant space within your home.

✔️ Fast Shipping: If our products are in stock, we typically ship anywhere from Same Business Day to 3 Business Days. For the most part, your merchandise is handled diligently with very fast shipping to arrive at your doorstep.

✔️ Financing: We know that the products we offer can get expensive. With that being said, we offer Shop Pay, which gives you the option to split your purchase into regular payments.

✔️ No Sales Tax: Every order placed is eligible for No Sales tax if you are located outside of California. This means that we are able to cut costs by being online only and putting that savings BACK INTO YOUR POCKETS.