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A bit involved to put together and you’ll need help. After setup it really is quite comfortable. The biggest hurdle is getting into your place. The free shipping is as freight only to your entryway. The item is quite large and heavy and getting it into your place and finally to the room of your choice is a challenge even with help
The Elegant Home Support Team provides a thorough, courteous, and professional service to each and every customer to ensure each purchase experience is the best possible. Elegant Home is the number one stop shopping ECommerce business for all your purchasing needs.
Shipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
