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Napoleon MIRRO-FLAME™ Porcelain Reflective Radiant Panels for Ascent 36 / X36 PRPB36 Product Description These reflective panels will make your f...
View full detailsNapoleon 10ft Vent Kit, 4/7" GD-330 Product Description Napoleon's GD-430 Direct Vent Kit is built to withstand corrosive condensates formed from ...
View full detailsNapoleon 29" Oakville 3 Direct Vent Gas Fireplace Insert GDI3N-1 Product Description The Oakville™ Series Gas Inserts feature a robust "H" style b...
View full detailsNapoleon 30'' Ascent Direct Vent Fireplace Product Description The Ascent 30 gas fireplace is a traditional style gas fireplace featuring our real...
View full detailsNapoleon 36'' Altitude Direct Vent Fireplace AX36NTE-1 Product Description The Altitude X Gas Fireplace offers an improved firebox that provides a...
View full detailsNapoleon 36'' Ascent Direct Vent Fireplace Electronic Ignition B36NTREA-1 Product Description The New and Improved Ascent 36 is perfect for builde...
View full detailsNapoleon 36'' Contour Black Louvre Kit for Vent Free Grandville L36K Product Description The Napoleon L36K Contour Louver Kit adds a classical acc...
View full detailsNapoleon 36'' Elevation Direct Vent Fireplace E36NTE Product Description The foundation of Napoleon's gas fireplace offerings, the Elevation 36 Di...
View full detailsNapoleon 36'' Elevation X Direct Vent Fireplace Product Description Things don't get more premium than Napoleon's Traditional Elevation X gas fir...
View full detailsNapoleon 38'' Brushed Stainless Steel Premium Safety Barrier for Vector PSB38SS Product Description Napoleon Fireplaces PSB38SS Brushed Stainless ...
View full detailsNapoleon 38'' Vector Single-Sided Direct Vent Fireplace Product Description Napoleon's Vector 38 linear gas fireplace features a sleek, contempor...
View full detailsNapoleon 3G/X3 Blower Kit for Oakville™ BKGDIX3 Product Description Napoleon's BKGDIX3 blower kit is designed to maximize the efficiency of your f...
View full detailsNapoleon 4" x 7" Direct Vent 5 Foot Fireplace Venting Component Vent Kit - GD-220 Product Description Napoleon's GD-220 Direct Vent Kit is built t...
View full detailsNapoleon 4/7" Simpson Duravent Adaptor W175-0053 Product Description The Napoleon DuraVent Direct Vent Pipe Adaptor allows you to effectively conn...
View full detailsNapoleon 4/7" Wall Terminal/Vinyl Siding Shield GD-222 Product Description Napoleon's wall terminal and vinyl/siding shield is designed to accommo...
View full detailsNapoleon 42 Elevation Direct Vent Fireplace Product Description The foundation of Napoleon's gas fireplace offerings, the Elevation 42 Direct Ven...
View full detailsNapoleon 42'' Split Oak Log Kit for Elevation™ OLKEX42 Product Description Napoleon OLKEX42 Split Oak Log Set for 42-Inch Elevation X Direct Vent...
View full detailsNapoleon 42'' Altitude X Direct Vent Fireplace Product Description The Altitude X Gas Fireplace offers an improved firebox that provides a premi...
View full detailsNapoleon 42'' Ascent Direct Vent Fireplace - B42NTR Product Description The Ascent 42 gas fireplace features a premium Split Oak Log set with a tr...
View full detailsNapoleon 42'' Ascent™ Linear Premium Direct Vent Fireplace BLP42NTE Product Description The Ascent Linear Premium is a modern and sleek linear gas...
View full detailsNapoleon 46'' Ascent Direct Vent Fireplace Product Description The Ascent 46 gas fireplace features a gorgeous hand-painted PHAZER log set with a...
View full detailsNapoleon 46'' Ascent Linear Premium Direct Vent Natural Gas Fireplace BLP46NTE Product Description The Ascent Linear Premium is a modern and sleek...
View full detailsNapoleon 5" x 8" Direct Vent 5ft Fireplace Venting Component Vent Kit - GD420 Product Description Napoleon's GD-420 Direct Vent Kit is built to wi...
View full detailsNapoleon 5/8" Wall Terminal/Vinyl Siding Shield GD422-1 Product Description Napoleon's wall terminal and vinyl/siding shield is designed to accomm...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.