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View full detailsThe lift came complete and with no damage. I was kind of surprised how flimsy the base was compared to how it looks online. We got it all assembled and began to layout the ceiling brackets. Be sure you pay attention to the minimum requirements PLUS anything along your walls etc. Installation was pretty clear and we had it ready to adjust in no time. Here is where it gets interesting. There are several sets of directions that come with the lift. There is also an online version that has more detail and is easier to troubleshoot. We used the printed one as I was on a man lift and paper worked better for me. Since we have a very high bay and got the extended cable version our travel time up and down was longer than normal. We are also in Arizona and it was hot that day and so one of the motors was overheating and that triggers a 20 min wait. Getting the upper and lower limits dialed in should not take as much time as it did. There are items not mentioned on the printed instructions that are spelled out online. I wish I had used that version and saved a bunch of time. I would also suggest that you install some fender washers and long screws to hold the wire frames to the base. Works great once it is all dialed in.
I haven’t put it yet. Looks like everything is here. I ordered 2 side cabinets to go with my matching Murphy bed. Looks like it will work.
Still have not received it yet, so I cannot answer your question still waiting.
Waiting for repair or replacement