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I got this thing and had to put in my shop seeing as we were getting new floors and new furniture. I looked it over once I unpackaged it and it looked fine. no obvious tears or anything like that. After we got the floors in last thursday I was able to finally get my chair in. I had tried it at a local store and found it here 5 hundred dollars cheaper. YAY. However as I was plugging it in and setting it up where I wanted I noticed the the top corners looked like they had been rubbing against a wall or something. Almost like this was a used or floor model chair. I went to the email that was sent and they made sure to say if I didn't see anything after 24 hours it was mine as is. Well if you say that then you don't get a good review if I finally see a flaw that was unnoticed. I am positive it didn't happen during transport. It was just the top back corners that looked rubbed on for a while.
We've just installed the unit and everything went up easy. We have a pitched ceiling, no problem. The system is working great. Have not loaded it up yet, but I did hang from it to test it and it worked great (200lbs). I'm sure that's not recommended, but I wanted to make sure for my client that it wasn't going to fail ;) ! We ordered three - client loves them.
Dimwnsio "D" on page 5 states 87" on the back, which is what we framed the wall to support. It is actually just under " 96". This is forcing us to reframe the wall or drop a module, meaning the mirrors will no longer center to the sink. EH offered to contact manufacturer and get back to me next day, it's been 2 days and no response. Online chat only works intermittently, which adds to my frustration.
The lift is fine but you’ll need to get a fence from a different site because it wobbles. I had it installed by a “professional” and the guy made it work but clearly had never installed one before, he was just a random handyman. He charged me way more than their estimate too
The valve was exactly what I expected and works great
