Customer Reviews

I installed it myself instruction could have been better. Had to drill out the grey end cap had burs in them missing tie downs on platform rails works hope it last right side motor has a poping noise but works.

Looks great. Very sturdy. Little more complicated to build than I thought. We are in our 70’s and some parts were pretty heavy for us.

This Touchstone Sideline Infinity 3-sided linear fireplace was fairly easy to install as a wall mount and looks great. Leonard in customer service was very responsive and helpful. Would definitely recommend!

Just wanted to let you know that delivery went smoothly and I was able to assemble and get it into our home myself. Happy with the unit and impressed with how sturdy it is.

Thanks for your help in getting it here in time for our visiting family at Christmas.

Touchstone Sideline Infinity 3 Sided 60" WiFi Enabled Smart Recessed Electric Fireplace (Alexa/Google Compatible) 80046

If you are on the fence, choose this one. I did my research and this fireplace did not disappoint. It was packed perfectly, arrived on time and was easy to install.

Suffering from debilitating chronic back conditions, The UltraComfort Artemis UC562 does not disappoint!! The ZQ function in conjunction with the Eclipse Motion really lets you find a sweet spot.

I got this thing and had to put in my shop seeing as we were getting new floors and new furniture. I looked it over once I unpackaged it and it looked fine. no obvious tears or anything like that. After we got the floors in last thursday I was able to finally get my chair in. I had tried it at a local store and found it here 5 hundred dollars cheaper. YAY. However as I was plugging it in and setting it up where I wanted I noticed the the top corners looked like they had been rubbing against a wall or something. Almost like this was a used or floor model chair. I went to the email that was sent and they made sure to say if I didn't see anything after 24 hours it was mine as is. Well if you say that then you don't get a good review if I finally see a flaw that was unnoticed. I am positive it didn't happen during transport. It was just the top back corners that looked rubbed on for a while.

We've just installed the unit and everything went up easy. We have a pitched ceiling, no problem. The system is working great. Have not loaded it up yet, but I did hang from it to test it and it worked great (200lbs). I'm sure that's not recommended, but I wanted to make sure for my client that it wasn't going to fail ;) ! We ordered three - client loves them.

Dimwnsio "D" on page 5 states 87" on the back, which is what we framed the wall to support. It is actually just under " 96". This is forcing us to reframe the wall or drop a module, meaning the mirrors will no longer center to the sink. EH offered to contact manufacturer and get back to me next day, it's been 2 days and no response. Online chat only works intermittently, which adds to my frustration.

The lift is fine but you’ll need to get a fence from a different site because it wobbles. I had it installed by a “professional” and the guy made it work but clearly had never installed one before, he was just a random handyman. He charged me way more than their estimate too

The valve was exactly what I expected and works great

Nice piece: quality exceeded our expectations

I purchased this to run 4 heat and ac runs. Originally I had 2 split wall units. I eliminated them and ran ducts instead

High quality. Great communication and delivery process. Packaged well. Easy intructions for pretty straightforward assembly. Beautiful addition to our home office which will double as a guest bedroom.

ComfortBilt HP22I-SS Pellet Stove Fireplace Insert HP22i-SS

I enjoyed working with you , great support , fast shipping , and product works great ....Thanks You
Roy

My cabinet came damaged. I notified the company and am waiting for a reply. Also paid for white glove shipping and notified that company as well. I want to get a call back to get this bed fixed.

works well for small area to provide extra bed

Chair is excellent; not sure why they aren't making it any longer.

Product delivered as promised. Ordered 2, second one didn’t fit in the space. They replaced it for me with a smaller size in a timely manner. Customer service was great. Polite, professional and communicative. Thanks!

Was so excited to get my lift for my new bronco and ordered in March with a three weeks delivery date. A little frustrating but lift should be here to enjoy Spring, so no big deal. 30 days later received an email saying product was on back order and would receive another three weeks later than expected. Again, puts it in spring late April or beginning of May so no big deal. Tried to call company and get recording they are not the ones on amazon and no way to talk to representative so sent an email. with no response.... 30 days later get another email saying it is still delayed 30 days. About this time I think the I have been scammed and company is fake and I've been swindled out of $1k and I will never see this lift. Finally I get an email in late June saying lift is on the way and it does show up at end of June in Texas where it is already getting to 100 degrees and can't enjoy the lift - 3 and 1/2 months after I ordered it. Love the Hard Top Lift but hate my buying experience with this company. Skip the frustration and order this product from someone else that actually accepts phone calls and can talk to someone about your delayed items!!!!!!

We had visitors use the Murphy Cabinet Bed just a couple of days after it arrived and I had assembled it. They loved it. The mattress was comfortable and we had no complaints at all. They slept on it for 7 nights. As far as assembling the unit: I had no issues at all. All the parts were there, and assembly was fairly easy. Take your time, look at the images, and put it together step-by-step in the order given. The instructions are not the best quality --- I think they should be a bit more clear --- but by taking time and looking closely at the images I managed to get it all done without trouble. High marks for this cabinet!

I’ve always wanted a wall bed and this one is awesome! Plus the customer service is superb - they go above and beyond. I highly recommend this company and their product!

We love the chairs along with a beautiful table we bought from another vendor.
After the issue of the damaged chairs, we are very pleased with them. Also, with Leonard and Alvin. Great guys, very professional from the moment I asked questions on your web page to all the deliveries. Thank you.