Customer Reviews

ComfortBilt HP22I-SS Pellet Stove Fireplace Insert HP22i-SS

I enjoyed working with you , great support , fast shipping , and product works great ....Thanks You
Roy

My cabinet came damaged. I notified the company and am waiting for a reply. Also paid for white glove shipping and notified that company as well. I want to get a call back to get this bed fixed.

works well for small area to provide extra bed

Chair is excellent; not sure why they aren't making it any longer.

Product delivered as promised. Ordered 2, second one didn’t fit in the space. They replaced it for me with a smaller size in a timely manner. Customer service was great. Polite, professional and communicative. Thanks!

Was so excited to get my lift for my new bronco and ordered in March with a three weeks delivery date. A little frustrating but lift should be here to enjoy Spring, so no big deal. 30 days later received an email saying product was on back order and would receive another three weeks later than expected. Again, puts it in spring late April or beginning of May so no big deal. Tried to call company and get recording they are not the ones on amazon and no way to talk to representative so sent an email. with no response.... 30 days later get another email saying it is still delayed 30 days. About this time I think the I have been scammed and company is fake and I've been swindled out of $1k and I will never see this lift. Finally I get an email in late June saying lift is on the way and it does show up at end of June in Texas where it is already getting to 100 degrees and can't enjoy the lift - 3 and 1/2 months after I ordered it. Love the Hard Top Lift but hate my buying experience with this company. Skip the frustration and order this product from someone else that actually accepts phone calls and can talk to someone about your delayed items!!!!!!

We had visitors use the Murphy Cabinet Bed just a couple of days after it arrived and I had assembled it. They loved it. The mattress was comfortable and we had no complaints at all. They slept on it for 7 nights. As far as assembling the unit: I had no issues at all. All the parts were there, and assembly was fairly easy. Take your time, look at the images, and put it together step-by-step in the order given. The instructions are not the best quality --- I think they should be a bit more clear --- but by taking time and looking closely at the images I managed to get it all done without trouble. High marks for this cabinet!

I’ve always wanted a wall bed and this one is awesome! Plus the customer service is superb - they go above and beyond. I highly recommend this company and their product!

We love the chairs along with a beautiful table we bought from another vendor.
After the issue of the damaged chairs, we are very pleased with them. Also, with Leonard and Alvin. Great guys, very professional from the moment I asked questions on your web page to all the deliveries. Thank you.

If you are able to get the product installed on the ceiling, you will discover that getting it adjusted, in fact getting the motor to run at all, is extremely difficult and requires a number of steps none of which is spelled out in the instructions. The installation video is worthless and wrong, and the owner admits it is wrong. He also admitted he is overwhelmed with frustrated customers who cannot get this working. If you buy this you are going to be sorry. Check out all the negative reviews on amazon.

This is very comfortable chair. The various buttons operate smoothly. However, I was disappointed that the last section of the foot rest did not elevate to a higher level.

Very elegant and durable dining table. I'm very happy with my purchase! This website is trustworthy :)

Boards are too long or too short and do not follow the plans and assembly guidelines. You may have to cut boards yourself. I haven't yet figure out how to stretch a board that was provided too short. Can't find my board stretcher.

Very comfortable

I love this fire place, performances wise i don’t know most of the feature yet, but over all it is up to my expectation level!

Awesom storage lift

Hi, I purchased this tub back in early 2023, and at first I was nervous as heck because not only this was the first time to own my very own hot tub, but I was asking myself if this was a good product.

Well, I made the perfect purchase for me and my family, we love all the beautiful features, the total comfort, it is strong, silent when running, and since I'm in real-estate means I am always on my feet.

In short I would and have recommended this to anyone for the above mentioned reasons and even more.

Thank you Tropic Spa.

I purchased 4 of these for a home we are developing. The installation went well, Elegant Home helped us find a competent installer in our area. It's a nice lift and I like that the remote can be used for all 3 units

online install manual link?

We just got our new Leto Muro Queen Size Wall Bed with Desk and 2 Towers in White and we love it. It is so well made, sturdy and so beautiful. The desk is amazing. As your opening the bed the desk goes under the bed in an upright position so you don’t have to clear the desk off when using the bed. In the towers the top pull out is like a night stand so you can set a drink and your glasses on. The best part is when your finished using the bed it tucks away nice and neat. I just love this beautiful wall-bed.

I ordered a XL chair so my grand son could sit with me I had a extra large chair but the foam let go and I had a bar in my back this chair was delivered by fedex I had to take in my home and set it up the set up was pretty easy but the chair only fits me and I order a shelf to go on the chair it took almost 25 days to get the shelf and several emails to get it it’s here and works well the foam in the chair is a lot sturdier the mechanism is faster then the old chair

I’m still waiting for elegant home to finish my order. I received the chair but not the table that goes on the arm I contacted elegant home and I’m still waiting for a reply on we’re the table might be?

I like the design system but there are some kinks to work-out. I actually purchased 4 units, but will only be able to fit 3 in my garage. The 4th unit still hasn't been delivered so if it hasn't already been sent I'd like to cancel shipment.

The initial leveling took a long time (primarily because the motor would stop working and needed to cool down for a lengthy period of time before I could resume adjustments.

I've found also that the platforms get un-level if the weight isn't very carefully balanced. Your support person in my (805) area code has been helpful.

I'll continue to work with them and if I have any ideas for improvement I'll let you know.

Extra hardware came in handy