Customer Reviews

Good quality, great finish and much cheaper than the competition. I’m pretty sure it was made by the same manufacturer as the competition’s. I saved a $100 so I’m happy.

Just as advertised, shipped on time and very well packaged.

Love the chair, but honestly if you are looking for this find a retailer that gives you a tray table with it for free, because this retailer doesn't.

Have not been able to get someone to install

Stove is excellent. However, be sure to check inside stove and make sure all of your firebricks are good. I checked stove upon receipt- then noticed 3 firebricks broken. Company agreed to replace- sent 1 wrong size brick and 1 brick was broken. Of the three replacements only one was useable. Hassle.

Direction are straight forward and all would have gone well had we hired a handyman that would have followed them. After correcting most of the errors and call tech support. We got it running.
The left side seems to slip. I’ve had to adjust the weight load three time. I could not find a mention of load balance, but I feel it to be a major concern. I still need time to get a full comfort to the Auxx.

Product arrived sooner than expected. Helped me save 2000$ replacing entire grill because all 5 knives broke and it was hard to find the replacement knob anywhere else.

I almost made a decision to get rid of my grill until I find this website.

This product was exactly as advertised. The company kept me informed on the progress of the shipping of the boxes. Notice I said two boxes!! When the first box came and there were clearly not enough pats, I called customer service and a very nice lady reminded me there were two shipping numbers provided in the previous emails. The next day the other box arrived. The product is all wood and not fiberboard. The only thing that was a problem was one of the parts did not have all the holes it needed. That was easily solved by my husband and his power drill. I woud highly recommend using a power screw driver or else plan on taking extra time putting it together. We were able to complete the assembly in about 4 hours. We have had numerous comments on how nice it looks. I highly recommend this copany and product. I would buy another one if I had a place for it.

First and foremost, the modern design and the grey color of this Murphy bed immediately caught my eye. I wanted a murphy bed for when my son visits from college so I was rushed to pick something that would match my interiors. Problem solved to say the least. The ability to customize the configuration with the chaise for the sofa on either the left or right side is also a brilliant feature. Thanks Alvin for keeping me updated on the delivery.

The design is rock-solid. We decided to enhance its comfort by adding a three-inch mattress topper, making it extra cozy and plush. It's incredibly easy to set up; all you need to do is pull out the base and unfold the bed onto the platform. We opted for this as a solution in our home office, allowing us to transform it into a spare bedroom as required.

While I have no problem with the quality and design of the Mango Power E system, there is something to be aware of when it is advertised as being able to power your whole home. The mPanel Pro only provides four 120 Volt circuits which means that, for the average home, you can only energize four breakers on your main panel which usually equates to the outlets or lights (you must choose) in just four rooms max.

I have a potential solution to this problem which I have yet to test until the electrician arrives to make the connections. This entails using the two 240 Volt outputs (instead of the four 120 Volt) and connecting them to generator transfer switch panels which each typically provide six 120 Volt circuits giving a total availability of twelve circuits which should handle most, if not all, of the home's outlets and lights. I would leave out the A/C compressor, oven and dryer which are 240 Volt and would rapidly deplete the batteries.

My plan is to go off grid in the evening when power rates are the highest and recharge mid day when rates are lowest.

Absolutely LOVE this couch! I’m so pleased with the staff, delivery and my new sleeper couch. Top notch!!!!!!

This piece is absolutely stunning. It's a breeze to set up and put away, and the accompanying mattress is surprisingly comfortable. We've had a few good nights' sleep on it. Moreover, we've relocated twice since receiving it, and it has held up beautifully during both moves, with no damage whatsoever.

Excellent product

Love the product, quality, but the color is way, way off. It looks like a French blue on line-it is a lime green in reality.

I'm thrilled with my experience! As an interior designer, I enjoyed working with Elegant Home with finding this Brussels cabinet bed for my client. The best price was offered, and it was exactly what we expected.

Osaki Pro Honor Massage Chair

Sofa is good quality & just what I was looking for. However, i had to refuse shipping twice for damages caused during shipping before finally accepting delivery 3rd time. One cushion had damage on the underside & the scratches on legs were supposedly fixed but either were not actually fixed or were damaged again in the last shipping process. The back to the sofa was also missing on delivery attempt #2 as it was left behind in warehouse. Store owner made good by providing extra pillow covers & paint kit from manufacturer to cover up scratches. But the paint wasnt sealed properly and leaked on 2 pillow covers so they are unusable. He also refunded almost all of the shipping cost for this nightmare. Wish the store was located closer to my home as i would consider making other purchases there as long as we do not use same shipper to shlep the stuff across the country and then use a separate shipper who does white glove service. I think store owner feels same way about shipper & woukd not use again. The shipping debacle really detracted from the overall experience but the owner really tried to make it right. At the end of the day, even with the shipping refunded, I’m left with a damaged cushion, scratched legs & 2 of the extra pillow covers provided are stained & unusable. Wish i could find victorian style furniture of this quality in the northeast or that this store opens an east coast location.

It is best if someone helps with the installation. About 1 hour to install. Very useful for infrequently used bulky items that you need to keep handy. I loaded two plastic tubs used to store Christmas decorations that were about 50 pounds each and no issue

A modern, slick and comfortable sectional. I love it!

Elegant Home not only offered the best price but far exceeded customer service. Our new Maxima House Horizontal Wall Bed is perfect. It looks great and is chic at that. We had an issue but all was completely rectified in a timely, professional, AND friendly manner. Thank you Vincent!

I wanted to get a top-of-the-line hot tub, and spent a lot of time researching HP, jets, heating etc. and finally came across this hot tub which matched all my criteria. It is a dream of a hot tub with all the bells and whistles including and aromatherapy function which releases essential oils (I use eucalyptus which is heavenly while soaking) through the bubbles.

I do have to give Vince at Elegant Home a lot of credit for being incredible helpful with some issues I had when the hot tub arrived. During shipment, it may have been dropped which caused some problems with the heating mechanism. I called reached out to Elegant Home, and Vince, the owner, called me and immediately set me up with a hot tub specialty shop to repair the hot tub. He was very friendly and professional, and made the experience incredibly seamless and easy.
It was working shortly after and I am a very happy customer.

Very convenient to add extra storage to your garage. You have to be somewhat handy to install this.

Provides additional storage in our garage which was needed.

Haven't opened package as yet! House construction is severely delayed.