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Napoleon 50'' Direct Vent Fireplace Product Description The Tall Linear Vector gas fireplace is designed to create a lasting “wow” impression in ...
View full detailsNapoleon 62'' Direct Vent Fireplace Product Description The Tall Linear Vector gas fireplace is designed to create a lasting “wow” impression in ...
View full detailsNapoleon 74'' Direct Vent Fireplace TLV74N Product Description The Tall Linear Vector gas fireplace is designed to create a lasting “wow” impressi...
View full detailsNapoleon Arlington Cast Iron Millivolt Ignition Majolica Brown Natural Gas Stove - GDS20NNSB Product Description The Napoleon Arlington Gas Stove ...
View full detailsNapoleon Arlington™ Direct Vent Stove, Natural Gas, Electronic Ignition - Black GDS20NE Product Description The Napoleon Arlington Gas Stove craft...
View full detailsNapoleon Ascent 46 Direct Vent Electronic Ignition Natural Gas Fireplace - B46NTRE Product Description The Ascent 46 gas fireplace features a gorg...
View full detailsNapoleon Ascent™ 36 Direct Vent Gas Fireplace - Millivolt Ignition B36NTR-1 Product Description The New and Improved Ascent 36 is perfect for buil...
View full detailsNapoleon Ascent™ Linear Premium 56 Direct Vent Fireplace BLP56NTE Product Description The Ascent Linear Premium is a modern and sleek linear gas f...
View full detailsNapoleon Ascent™ Multi-View 3-Sided Direct Vent Fireplace with Glass Embers, Natural Gas, Millivolt Ignition BHD4PGN Product Description The Napol...
View full detailsNapoleon Astound 50'' Built-in Electric Fireplace NEFB50AB Product Description The Astound 50 Built-In Electric Fireplace will make a statement in...
View full detailsNapoleon Astound 62'' Built-in Electric Fireplace NEFB62AB Product Description The Astound 62'' Built-In Electric Fireplace will make a statement ...
View full detailsNapoleon Astound 74'' Built-in Electric Fireplace NEFB74AB Product Description The Astound 74'' Built-In Electric Fireplace will make a statement ...
View full detailsNapoleon Astound 96'' Built-in Electric Fireplace NEFB96AB Product Description The Astound 96 Built-In Electric Fireplace will make a statement in...
View full detailsNapoleon Black Small 4-Sided Arch Faceplate - SABK4F3B3 Product Description Black Small 4-Sided Arch Faceplate (for use with 3-sided backer plate)...
View full detailsNapoleon Black Small 4-Sided Arch Faceplate - SABK4F3B4 Product Description Black Small 4-Sided Arch Faceplate (for use with 3-sided backer plate)...
View full detailsNapoleon Black Surround with Operable Safety Barrier for Ascent™ X 36/X 70 GX427K Product Description Black surround with operable safety barrier ...
View full detailsNapoleon Blower Kit for Oakville™ for 3 GDI3 Fireplace Inserts BKGDI3 Product Description Napoleon's blower kit is designed to maximize the effici...
View full detailsNapoleon Blower Kit with Variable Speed and Thermostatic Control for Grandville™ VF 36/42 GZ550-1KT Product Description Napoleon's Blower Kit is d...
View full detailsNapoleon Brushed Stainless Steel Surround with Premium Safety Barrier for Vector 50 ACIES 50 Models SLF50SS Product Description Brushed Stainless ...
View full detailsNapoleon Cineview™ 26 Built-in Electric Fireplace NEFB26H Product Description The CineView 26 Built-In Electric Fireplace comes with both logs and...
View full detailsNapoleon Cineview™ 30 Built-in Electric Fireplace NEFB30H Product Description The CineView 30 Built-In Electric Fireplace comes with both logs and...
View full detailsNapoleon Classic Black Surround with Premium Safety Barrier for VECTOR 50 ACIES 50 Models SLF50K Product Description Classic Black Surround with P...
View full detailsNapoleon Clearion™ Elite 50 Built-in Electric Fireplace NEFBD50HE Product Description The CLEARion Elite See-Through Electric Fireplace is the fi...
View full detailsNapoleon Clearion™ Elite 60 Built-in Electric Fireplace NEFBD60HE Product Description Napoleon's Alluravision 60 Deep Depth linear electric firepl...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.