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Napoleon Luxuria 50'' See Through Direct Vent Fireplace LVX50N2X-1 Product Description Napoleon's Luxuria™ 50 See Through linear gas fireplace pro...
View full detailsNapoleon Luxuria 62'' Direct Vent Fireplace LVX62NX-1 Product Description Napoleon's Luxuria™ 62 linear gas fireplace provides an unobstructed vie...
View full detailsNapoleon Luxuria 62'' See Through Direct Vent Fireplace LVX62N2X-1 Product Description Napoleon's Luxuria™ 62 See Through linear gas fireplace pro...
View full detailsNapoleon Luxuria 74'' Direct Vent Fireplace LVX74NX-1 Product Description Napoleon's Luxuria™ 74 linear gas fireplace provides an unobstructed vie...
View full detailsNapoleon Luxuria 74'' See Through Direct Vent Fireplace LVX74N2X-1 Product Description Napoleon's Luxuria™ 74 See Through linear gas fireplace pro...
View full detailsNapoleon Matte Black Clean Face Decorative Surround for Ascent™ X 70/X 36/36 CFF Product Description Matte Black Clean Face Decorative Surround fo...
View full detailsNapoleon Metallic Black Door for Haliburton™ GS328K-1 Product Description The Napoleon metallic door is designed to both enhance the decor around ...
View full detailsNapoleon Metallic Black Door for Havelock™ GS350K-1 Product Description The Napoleon metallic door is designed to both enhance the decor around yo...
View full detailsNapoleon Mirro-Flame Black Porcelain Reflective Radiant Panels for B30N Ascent Models - PRPL46 Product Description The reflective radiant panels o...
View full detailsNapoleon Mirro-Flame Porcelain Reflective Radiant Panels to Oakville GDIX4 Models PRPIX4 Product Description The reflective radiant panels of Napo...
View full detailsNapoleon Oak High Definition Log Kit for LV/LVX/TLV 62 OLKTLV62 Product Description Napoleon Oak High Definition Logs for Tall Vector 62 - OLKTLV6...
View full detailsNapoleon Oak Log Kit for the AX36-1 Model OLKAX36-1 Product Description Napoleon's split oak log kit enhances your fire feature and gives it an el...
View full detailsNapoleon Oak Log Kit for the AX42-1 Model OLKAX42-1 Product Description Napoleon OLKAX42 Split Oak Log Set provides a high quality fireplace media...
View full detailsNapoleon Oakville™ X3 Gas Fireplace Insert, Natural Gas, Millivolt Ignition GDIX3N-1 Product Description The Oakville is a deluxe Gas Fireplace In...
View full detailsNapoleon Oakville™ X4 Direct Vent Electronic Ignition Natural Gas Firebox Insert GDIX4N Product Description The impressive Oakville Gas Fireplace ...
View full detailsNapoleon Premium Blower Kit for Ascent™ X 36/X 42/Linear Series GZ600KT Product Description The Napoleon premium blower kit features variable spee...
View full detailsNapoleon Reduced Clearance Heat Shield for S20 RCHS20 Product Description The Napoleon reduced clearance heat shield goes on top of the S20, reduc...
View full detailsNapoleon Satin Chrome Door Kit for Haliburton™ GS328S-1 Product Description Satin Chrome Door Kit for Haliburton. Color: Satin Chrome Satin Chrom...
View full detailsNapoleon Scalloped Wrought Iron Decorative Surround for Ascent™ X 36/X 70 GX725WI Product Description Scalloped wrought iron surround for Ascent X...
View full detailsNapoleon Split Oak Log Kit for Elevation™ X 36 OLKEX36 Product Description Napoleon OLKEX36 Split Oak Log Set for 36-Inch Elevation X Direct Vent...
View full detailsNapoleon Stylus™ Cara Electric Fireplace NEFP32-5019W Product Description The Stylus is as much an elegant focal point as it is a functional sourc...
View full detailsNapoleon Stylus™ Cara Elite Electric Fireplace NEFP32-5019W-IOT Product Description As Napoleon's first-ever product integrated with Smart technol...
View full detailsNapoleon Topaz Glass Embers Media Kit MKGT Product Description Looking to add some decor to your Napoleon fireplace, then look no further. This To...
View full detailsNapoleon Trivista Pictura 50'' Electric Fireplace NEFL50H-3SV Product Description Bask in stylish comfort with the Trivista™ Pictura 50-Inch Elect...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.