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Napoleon Element™ 36 Built-in Electric Fireplace NEFB36H-BS Product Description This self-trimming electric fireplace is a builder special and a t...
View full detailsNapoleon Entice 60 Wall Hanging Electric Fireplace - NEFL60CFH Product Description Make a statement with the Napoleon Entice 60 Electric Fireplace...
View full detailsNapoleon 29" Oakville 3 Direct Vent Gas Fireplace Insert GDI3N-1 Product Description The Oakville™ Series Gas Inserts feature a robust "H" style b...
View full detailsNapoleon Trivista Pictura 50'' Electric Fireplace NEFL50H-3SV Product Description Bask in stylish comfort with the Trivista™ Pictura 50-Inch Elect...
View full detailsNapoleon Trivista Pictura 60'' Electric Fireplace NEFL60H-3SV Product Description Bask in stylish comfort with the Trivista™ Pictura 60-Inch three...
View full detailsNapoleon Stylus™ Cara Elite Electric Fireplace NEFP32-5019W-IOT Product Description As Napoleon's first-ever product integrated with Smart technol...
View full detailsNapoleon Luxuria 74'' See Through Direct Vent Fireplace LVX74N2X-1 Product Description Napoleon's Luxuria™ 74 See Through linear gas fireplace pro...
View full detailsNapoleon Luxuria 62'' See Through Direct Vent Fireplace LVX62N2X-1 Product Description Napoleon's Luxuria™ 62 See Through linear gas fireplace pro...
View full detailsNapoleon Luxuria 50'' See Through Direct Vent Fireplace LVX50N2X-1 Product Description Napoleon's Luxuria™ 50 See Through linear gas fireplace pro...
View full detailsNapoleon Luxuria 62'' Direct Vent Fireplace LVX62NX-1 Product Description Napoleon's Luxuria™ 62 linear gas fireplace provides an unobstructed vie...
View full detailsNapoleon Luxuria 50'' Direct Vent Fireplace LVX50NX-1 Product Description Napoleon's Luxuria™ 50 linear gas fireplace provides an unobstructed vie...
View full detailsNapoleon Luxuria 74'' Direct Vent Fireplace LVX74NX-1 Product Description Napoleon's Luxuria™ 74 linear gas fireplace provides an unobstructed vie...
View full detailsNapoleon Astound 96'' Built-in Electric Fireplace NEFB96AB Product Description The Astound 96 Built-In Electric Fireplace will make a statement in...
View full detailsNapoleon Astound 74'' Built-in Electric Fireplace NEFB74AB Product Description The Astound 74'' Built-In Electric Fireplace will make a statement ...
View full detailsNapoleon Astound 62'' Built-in Electric Fireplace NEFB62AB Product Description The Astound 62'' Built-In Electric Fireplace will make a statement ...
View full detailsNapoleon Astound 50'' Built-in Electric Fireplace NEFB50AB Product Description The Astound 50 Built-In Electric Fireplace will make a statement in...
View full detailsNapoleon High Country™ 8000 Wood Fireplace NZ8000 Product Description Napoleon NZ8000 High Country 8000 Wood Fireplace offers a high quality indoo...
View full detailsNapoleon High Country™ 5000 Wood Fireplace NZ5000-T Product Description Napoleon NZ5000-T High Country 5000 Wood Fireplace offers a high quality i...
View full detailsNapoleon Oakville™ X3 Gas Fireplace Insert, Natural Gas, Millivolt Ignition GDIX3N-1 Product Description The Oakville is a deluxe Gas Fireplace In...
View full detailsNapoleon Stylus™ Cara Electric Fireplace NEFP32-5019W Product Description The Stylus is as much an elegant focal point as it is a functional sourc...
View full detailsNapoleon Entice™ 36 Wall Hanging Electric Fireplace NEFL36CFH Product Description Completely transform any space with the Entice 36 Wall-Hanging E...
View full detailsNapoleon Cineview™ 26 Built-in Electric Fireplace NEFB26H Product Description The CineView 26 Built-In Electric Fireplace comes with both logs and...
View full detailsNapoleon Entice™ 42 Wall Hanging Electric Fireplace NEFL42CFH Product Description Completely transform any space with the Entice 42 Wall-Hanging E...
View full detailsNapoleon Cineview™ 30 Built-in Electric Fireplace NEFB30H Product Description The CineView 30 Built-In Electric Fireplace comes with both logs and...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.