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Napoleon Knightsbridge™ Direct Vent Stove, Natural Gas, Millivolt Ignition - Black GDS60-1NSB Product Description Napoleon's most popular gas burn...
View full detailsNapoleon Havelock™ Direct Vent Stove Product Description The Napoleon Havelock Gas Stove offers many benefits: a built-in blower, extra-large heat...
View full detailsNapoleon Havelock™ Direct Vent Gas Stove - Millivolt Ignition GDS50-1NSB Product Description The Havelock Gas Stove is the perfect choice to add l...
View full detailsNapoleon Arlington™ Direct Vent Stove, Natural Gas, Electronic Ignition - Black GDS20NE Product Description The Napoleon Arlington Gas Stove craft...
View full detailsNapoleon Arlington Cast Iron Millivolt Ignition Majolica Brown Natural Gas Stove - GDS20NNSB Product Description The Napoleon Arlington Gas Stove ...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.