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I recently purchased a NXR Professional Style range. It arrived at my home with multiple defects: The large oven door fell off its hinges (I'm not exaggerating); the igniters on 3 of the 6 burners continue to fire after the burners are lit; the spaces between the doors and the range front are uneven; and the burner knobs are misaligned when all burners are turned off. I communicated these problems to Duro, NXR's manufacturer, and their only offer was to send a repairman. When the repairman arrived, he was not a Duro employee, admitted that he knew little about Duro products, and told me that I should have purchased another brand. PayPal was no help either. PayPal said we would have to return this 315-lb. range to the manufacturer. To do so would have cost me $300 to have the range moved to the curb and $700 to ship from my home in New York to Duro's plant in California. Even then, there's no guarantee that Duro would return my $3,500 payment -- they said I would need to send it back in the original packaging. If you're considering buying a range, definitely do not buy a Duro NXR appliance.
I love this fire place, performances wise i don’t know most of the feature yet, but over all it is up to my expectation level!
Hi, I purchased this tub back in early 2023, and at first I was nervous as heck because not only this was the first time to own my very own hot tub, but I was asking myself if this was a good product.
Well, I made the perfect purchase for me and my family, we love all the beautiful features, the total comfort, it is strong, silent when running, and since I'm in real-estate means I am always on my feet.
In short I would and have recommended this to anyone for the above mentioned reasons and even more.
Thank you Tropic Spa.