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If you are on the fence, choose this one. I did my research and this fireplace did not disappoint. It was packed perfectly, arrived on time and was easy to install.
Suffering from debilitating chronic back conditions, The UltraComfort Artemis UC562 does not disappoint!! The ZQ function in conjunction with the Eclipse Motion really lets you find a sweet spot.
I got this thing and had to put in my shop seeing as we were getting new floors and new furniture. I looked it over once I unpackaged it and it looked fine. no obvious tears or anything like that. After we got the floors in last thursday I was able to finally get my chair in. I had tried it at a local store and found it here 5 hundred dollars cheaper. YAY. However as I was plugging it in and setting it up where I wanted I noticed the the top corners looked like they had been rubbing against a wall or something. Almost like this was a used or floor model chair. I went to the email that was sent and they made sure to say if I didn't see anything after 24 hours it was mine as is. Well if you say that then you don't get a good review if I finally see a flaw that was unnoticed. I am positive it didn't happen during transport. It was just the top back corners that looked rubbed on for a while.
We've just installed the unit and everything went up easy. We have a pitched ceiling, no problem. The system is working great. Have not loaded it up yet, but I did hang from it to test it and it worked great (200lbs). I'm sure that's not recommended, but I wanted to make sure for my client that it wasn't going to fail ;) ! We ordered three - client loves them.
Dimwnsio "D" on page 5 states 87" on the back, which is what we framed the wall to support. It is actually just under " 96". This is forcing us to reframe the wall or drop a module, meaning the mirrors will no longer center to the sink. EH offered to contact manufacturer and get back to me next day, it's been 2 days and no response. Online chat only works intermittently, which adds to my frustration.
