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Ventis 18" Gas Adirondack Oak Vented Logs - ADO-18 Product Description 18" Ventis Gas Adirondack Oak Vented Logs. This set features natural lookin...
View full detailsVentis 30" Gas Allegheny Oak Vented Logs - AOK-30 Product Description 30" Ventis Gas Allegheny Oak Vented Logs. This set features natural looking,...
View full detailsVentis Digital Wall Thermostat - AC05558 Product Description This digital wall thermostat also fits on most thermostatically controlled pellet or ...
View full detailsVentis 18" Liquid Propane Vented Burner System - V1-18-VRP Product Description 18" Ventis Propane Vented Burner System, features hidden installed ...
View full detailsVentis HES350 Extra Large Wood Stove on Pedestal - VB00020 Product Description The Ventis HES350 Wood Insert is a 3.5 cu. ft. black freestanding p...
View full detailsVentis 30" Cord Oak Vented Logs - CO-30 Product Description 30" Ventis Cord Oak Vented Logs. Our Ventis Gas Log Sets are available for both natura...
View full detailsVentis 18" Cord Oak Vented Logs - CO-18 Product Description 18" Ventis Cord Oak Vented Logs. Our Ventis Gas Log Sets are available for both natur...
View full detailsVentis Gas Log Décor Pack Featuring Bryte Coals - EEK-1 Product Description Ventis Gas Log Décor Pack Featuring Bryte Coals. This accessory pack e...
View full detailsVentis 24" Gas Allegheny Oak Vented Logs - AOK-24 Product Description 24" Ventis Gas Allegheny Oak Vented Logs. This set features natural looking,...
View full detailsVentis 30" Liquid Propane Vented Burner System - V1-30-VRP Product Description 30" Ventis Propane Vented Burner System, features hidden installed ...
View full detailsVentis 18" Gas Log Burnt Mountain Oak Vented Logs - BMO-18 Product Description 18" Ventis Gas Log Burnt Mountain Oak Vented Logs. Our unique set f...
View full detailsVentis 24" Gas Log Burnt Mountain Oak Vented Logs - BMO-24 Product Description 24" Ventis Gas Log Burnt Mountain Oak Vented Logs. Our unique set f...
View full detailsVentis Gas Log Natural Gas Refresh Kit - VRK-1 Product Description Ventis Gas Log Natural Gas Refresh Kit for Natural Gas log sets. The refresh ki...
View full detailsVentis 30" Gas Adirondack Oak Vented Logs - ADO-30 Product Description 30" Ventis Gas Adirondack Oak Vented Logs. This set features natural lookin...
View full detailsVentis HEI350 Extra Large Wood Insert with Blower - VB00021 Product Description The Ventis HEI350 Wood Insert with Blower is a 3.5 cu. ft. Firebox...
View full detailsVentis 6" Double-Wall Black Stove Pipe To 6" Ventis Single-Wall Adaptor - VDBS6 Product Description This 6" Ventis Double-Wall Black Stove Pipe To...
View full detailsVentis HEI90 Wood Fireplace Insert - VB00024 Product Description Introducing the Ventis HEI90 Wood Fireplace Insert, where innovation meets compac...
View full detailsVentis 18" Gas Allegheny Oak Vented Logs - AOK-18 Product Description 18" Ventis Gas Allegheny Oak Vented Logs. This set features natural looking,...
View full detailsVentis 30" Natural Gas Vented Burner System - V1-30-VRN Product Description 30" Ventis Natural Gas Vented Burner System, features hidden installed...
View full detailsVentis 24" Liquid Propane Vented Burner System - V1-24-VRP Product Description 24" Ventis Propane Vented Burner System, features hidden installed ...
View full detailsVentis 18" Natural Gas Vented Burner System - V1-18-VRN Product Description 18" Ventis Natural Gas Vented Burner System, features hidden installed...
View full detailsVentis HES140 Small Wood Stove on Pedestal - VB00023 Product Description The Ventis HES140 Wood Insert with Blower is a 1.4 cu. ft. black freestan...
View full detailsVentis 24" Cord Oak Vented Logs - CO-24 Product Description 24" Ventis Cord Oak Vented Logs. Our Ventis Gas Log Sets are available for both natura...
View full detailsVentis Pellet Stove - VB00022 Product Description The Ventis VB00022 Pellet Stove is a fusion of cutting-edge technology and Canadian artistry. Th...
View full detailsShipping method was done very well. Everything arrived without any visible damage. The power cord is difficult to connect and the connection on the stove is flimsy so be careful. Also the surround should be notched for the power cord to exit from rear of insert.
First of all the comfort built stove is very well made. The also have very good videos to setup and adjust your stove. It many features to adjust it to heat your home however you would like. So far it been great.
Install was easy enough, instructions were not the best. Had to call to figure out the limits and it went right to a human who was so extremely helpful! I’ll be getting another for sure!
Days beyond the estimated delivery window, WG contacted me and scheduled a delivery date and time. Two 'dudes' showed up without the promised 'call-ahead' and proceeded to back the delivery truck across the lawn breaking off several tree branches. After lowering the box to the driveway, one dude aggressively rolled the box over several times while failing to shove it onto a small handcart. Following the 3rd failure, the box fell off the cart rolled down the lawn. The 'dudes' had no other equipment and said they couldn't move the now split open box. I suggested opening the box and carried the chairback into my home. I returned and helped put the chair onto the handcart and assisted carrying the chair into the home so it wouldn't fall off the cart. Finally inside the dudes clearly demonstrated they knew nothing about assembling the chair, even with the instruction sheet in hand. After minutes of fumbling around, one dude tipped the chair base on its back causing the metal frame to scratch the hardwood floor. I finally asked for the instruction sheet, connected the wires, guided the chairback into position, tested the chair and sent the dudes on their way. It was painfully obvious that the two dudes had been given a truck full of merchandise to deliver without any experience or training. The WG delivery experience was a complete nightmare!
The wrong color was delivered. Waiting on correct one to be delivered.