Multi-sided electric fireplace, versatile installation options. Wi-Fi enabled
Enjoy the elegant flames from every angle. The Touchstone Sideline Infinity® 3-Sided Electric Fireplace offers a beautiful, multi-dimensional flame view. This versatile multi-sided electric fireplace can be installed four ways: front and side glass visible, right side hidden, left side hidden, fully recessed with front glass only. Includes a mounting bracket for easy installation.
Realistic Flames
The premium LED flame display provides the same relaxing ambiance and authentic look as a wood or gas burning fireplace without the mess or smell. Easily tap the touchscreen or remote control to adjust the colors and intensity of the flames and flame bed.
60 Color Combinations
Set the mood and match your style with 10 flame and 6 flame bed colors.
Built-in Heater
Add cozy, supplemental heat to your room. With two heat settings plus a thermostat and 8-hour timer with auto shut off, the Sideline Infinity® Fireplace quickly warms a 400 square foot area. While the heater is not designed to be the primary heat source in the room, the Sideline Infinity will take the chill off and raise the temperature by a few degrees. The heat vent is on the front of the unit.
Year-Round Use
The dual mode flames and heat work independently so you can enjoy the calming flames, with or without heat, in any season.
Cool to the Touch Glass
A safer alternative to a wood burning fire, the Sideline Infinity glass front and sides remain cool to the touch.
Easy, Versatile Installation
With several installation options, the Sideline Infinity adds a sleek, modern fireplace style to any room. The fireplace can be plugged into an outlet or hardwired. Includes a mounting bracket.
3 Sided View: Insert the base in the wall or frame with 2 glass sides and front in view
2-Sided View: Cover one side so only the front glass and left or right side are in view
Front View Only: Insert completely in the wall so only the front glass is in view
Customize the Fireplace Media
The Sideline Infinity includes a logset and crystals to match your style. The clear and black crystals add a modern flare while the log provides a more traditional look.
Ceiling and TV Mounting Space
We recommend placing the Sideline Infinity at least 20 inches below the ceiling or 8 inches below a wall mounted TV for a safe clearance from the fireplace heating vent.
Easy Operation - WiFi Enabled
Adjust the flames, flame bed and heat settings by touchscreen, remote control or smartphone app. The touchscreen lights dim a few seconds after adjustment.
The included remote control requires AAA batteries (not included).
3-sided fireplace with see-through glass on the front and sides
50-inch model
4 installation options: three glass sides, left side visible, right side visible or front only visible
2 heat settings: low and high (750W/1500W), with thermometer (68-88°F) or constant on
6 flame color options and 10 media bed color options
5 flame and media bed light intensity settings
3 flame speeds and timer up to 8 hours
Can be plugged in or hardwired
Wi-Fi enabled, Smartphone compatibility
Turn on or off by using Amazon Alexa or Google Home
Includes log set, clear and black crystals
Touchscreen and remote control
Note: Fireplace Bundle includes extra remote, red and orange crystal embers, and fire crackle speaker (+$49.00) Optional
Specifications
Frame Color: Black
Fireplace Dimensions: 49.75” wide x 17.25” high x 8” deep
Firebox Dimensions: 49.75” wide x 17” high x 8” deep
Rough Opening Dimensions: 50" wide x 17.5" high x 8" deep
Shipping Carton Dimensions: 55" wide x 30" high x 20" deep
Fire Dimensions:
Part number: 80045
Watts: 1,500
BTU's: 5,118
Room Coverage: 400 ft.
Fireplace Weight: 90 pounds
Shipping Weight: 120 pounds
Voltage: 110v-120v
Amperes: 12
Dimension
Product Protection
Included in standard 1-Year warranty (Included with Fireplace Purchase)
Replacement of any non-functioning electronic parts
Products $199.99 and below will incur additional flat shipping rate of $15.
Free freight delivery is for CURBSIDE only. White glove delivery service, which is room of choice and assembly, will incur additional charge. Please email us at info@eleganthomeusa.com for white glove delivery service options.
Order Confirmation
As soon as you place your order, you will receive a confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. After we receive your order, we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. If your product by chance is on back order or unavailable, we will void the pre-authorization and contact to you via e-mail.
Order Shipment
Products usually ship out within 1-3 business days via UPS, Fedex, or Freight Delivery depending on your items size. Due to the larger size of some our products, we do not offer express shipping options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at info@eleganthomeusa.com. We ship only in the lower 48 states of the United States and cannot ship to Alaska, Hawaii, P.O. Boxes or military APO/FPO addresses at this time.
Estimated Time of Arrival
Once shipped, orders should arrive within 5-10 business days (does not include processing time or weekends). If the expected delivery date for your order would fall outside of the advertised 5-10 business day time frame, our customer service team will reach out to you to confirm if you are OKAY with that date.
Covid 19 Notice
Due to Covid-19 there might be delays up to several additional business days for larger items and non-essentials. This notice supersedes other notices herein.
Back-ordered Items
When you see "Est. Restock Date" just above the "Add to Cart" button that means that the item will be restocked in the warehouse on or about that date. Although we make every effort that all items shown on Water Adventure Pro are in stock or show the item as marked as "Backordered", occasionally an item may be ordered while being ordered by another shopper. If an item is out of stock you will be contacted as soon as possible. You will have the option of waiting for the backordered item, splitting the shipment and having all the in-stock items sent immediately, choosing a replacement item or cancelling the backordered item all together.
Lost or Damaged Packages
Please inspect and check the packaging of your item(s) when they arrive for delivery. If you notice significant damages (especially signs of forklift damage), refuse delivery and contact us immediately, within 24 hours. If there are some minor damages, make note of this on the delivery slip before signing for delivery.
If you do not note damages on the delivery receipt or contact us within 24 hours after delivery, you are accepting the product condition as is and are not eligible for a return/refund/exchange. We cannot guarantee the manufacturer will cover any replacement parts for you if you do not contact us within 24 hours.
If your package arrives damaged, or if you are missing any items from your order, please call us immediately within 24 hours at (800) 961-6772. For your safety and records it is advisable to send us an email as a follow up to your call. Your email should be sent from the email associated with your Water Adventure Pro online account. We will take care of the problem as soon as possible. Please be sure to save your box and all packing materials in case an inspection or pickup is needed.
If the incorrect product arrives, or if the product you ordered is defective or damaged by the carrier, Elegant Home USA will cover the return shipping costs to ensure you get a replacement.
Freight Shipping
Large or heavy items typically ship within 1 to 3 business days. Freight delivery is typically 5-10 business days (Monday through Friday). Allow extra time for delivery to remote addresses. Free freight shipping is available to most physical addresses in the US. (Sorry, we do not ship to P.O. Boxes.) for curbside delivery
The freight carrier will contact you to schedule delivery. Someone will have to be on hand to meet the driver and sign for the package. The driver will lower the package to the ground and place it curbside at the end of your driveway. Placement of item on driveway, sidewalk or in the home and package material removal or unpacking is not provided but is at the discretion of the driver. Some items may be very large and heavy, so arrange to have additional people help you. Please keep the product packaging. You'll need it if you have to return your item.
The freight carrier will make attempts to contact you by your phone number on your order to schedule delivery. Please double check the phone number current. If they cannot reach you, or cannot arrange delivery, the item will have to be shipped back to us. If this happens, you will be responsible for return shipping fees and this amount will be deducted from the refunded amount.
Request to hold items prior to shipping is allowed. Once the item is shipped, requesting for delayed shipping is prohibited and will result in item being shipped back to us. You will be responsible for return shipping fees and this amount will be deducted from the refunded amount.
Delivery Notice
Elegant Home USA encourages customers to ALWAYS inspect packages before signing off on a delivery in case of damaged items.
RETURNS
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We have a 30-day return policy except for specific brands listed below. If 30 days (or other specified dates) have gone by since your purchase, we unfortunately can’t offer you a refund or exchange.
For all HOMEY DESIGN items, returns and exchanges are allowed only within seven (7) days from the date of delivery. Damages caused from transit must be noted on delivery documentation BEFORE the freight carrier leaves. YOU MUST inspect all boxes for damages before signing release documents. If damages are observed, refuse delivery and inform us via email right away. If you do not inspect your merchandise at time of arrival, damages observed later will not be eligible for returns or exchanges. Claims for defects or missing parts must be made within thirty (30) days of purchase date.
For all LEGION FURNITURE items, returns and exchanges are allowed only within seven (7) days from the date of delivery
For all AVCON Outdoor Shower Enclosures, all sales are final and nonrefundable. It is the sole responsibility of the customer to ensure compliance with all applicable local building codes.
For all American Fyre Designs MADE TO ORDER, all items are non-cancelable and non-returnable.
Cancellations
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started.
Return Process
To be eligible for a return, you must email us at info@eleganthomeusa.com stating the reason for your return. You must receive a written RMA (return merchandise authorization) from us in order to begin the return and refund process.
Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and an approved RMA (return merchandise authorization). Please do not send your purchase back to the manufacturer without contacting us FIRST as there is no way for us to track the return package.
Return Shipping Costs
Customers will be responsible for all return shipping charges for buyer remorse returns. Customers will also be responsible for any re-consignment fees caused by customer error, unless otherwise stated on the product page.
If the incorrect product arrives, or if the product you ordered is defective or damaged by the carrier, Elegant Home USA will cover the return shipping costs to ensure you get a replacement.
There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return has been approved, shipped, received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Some items may be subject to a restocking fee up to 25%.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@eleganthomeusa.com.
Exchanges (if applicable)
Please inspect and check the packaging of your item(s) when they arrive for delivery. If you notice significant damage damages (especially signs of forklift damage), refuse delivery and contact us immediately within 24 hours. If there are some minor damages, make note of this on the delivery slip before signing for delivery.
If you do not note damages on the delivery receipt or contact us within 24 hours after delivery, you are accepting the product condition as is and are not eligible for a return/refund/exchange. We cannot guarantee the manufacturer will cover any replacement parts for you if you do not contact us within 24 hours.
We only replace items if they are defective or damaged, and if you contact us within 24 hours after delivery . If you need to exchange it for the same item, send us an email at info@eleganthomeusa.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
✔️ Amazing Customer Service: We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person quickly. Give us a call, our phone reps are available M-F between the hours of 9am-5pm EST. As a small family-owned business, we're not like most companies who look at you as just an order number, you matter to us
✔️ Top Quality Products: We are authorized dealers for every brand we sell on our site. We ONLY work with the best in the industry, ensuring you are creating an elegant space within your home.
✔️ Fast Shipping: If our products are in stock, we typically ship anywhere from Same Business Day to 3 Business Days. For the most part, your merchandise is handled diligently with very fast shipping to arrive at your doorstep.
✔️ Financing: We know that the products we offer can get expensive. With that being said, we offer Shop Pay, which gives you the option to split your purchase into regular payments.
✔️ No Sales Tax: Every order placed is eligible for No Sales tax if you are located outside of California. This means that we are able to cut costs by being online only and putting that savings BACK INTO YOUR POCKETS.
I got this thing and had to put in my shop seeing as we were getting new floors and new furniture. I looked it over once I unpackaged it and it looked fine. no obvious tears or anything like that. After we got the floors in last thursday I was able to finally get my chair in. I had tried it at a local store and found it here 5 hundred dollars cheaper. YAY. However as I was plugging it in and setting it up where I wanted I noticed the the top corners looked like they had been rubbing against a wall or something. Almost like this was a used or floor model chair. I went to the email that was sent and they made sure to say if I didn't see anything after 24 hours it was mine as is. Well if you say that then you don't get a good review if I finally see a flaw that was unnoticed. I am positive it didn't happen during transport. It was just the top back corners that looked rubbed on for a while.
We've just installed the unit and everything went up easy. We have a pitched ceiling, no problem. The system is working great. Have not loaded it up yet, but I did hang from it to test it and it worked great (200lbs). I'm sure that's not recommended, but I wanted to make sure for my client that it wasn't going to fail ;) ! We ordered three - client loves them.
Dimwnsio "D" on page 5 states 87" on the back, which is what we framed the wall to support. It is actually just under " 96". This is forcing us to reframe the wall or drop a module, meaning the mirrors will no longer center to the sink. EH offered to contact manufacturer and get back to me next day, it's been 2 days and no response. Online chat only works intermittently, which adds to my frustration.
The lift is fine but you’ll need to get a fence from a different site because it wobbles. I had it installed by a “professional” and the guy made it work but clearly had never installed one before, he was just a random handyman. He charged me way more than their estimate too